Shipping, Returns & Exchanges

At Bagley & Company Jewelers, our customers tell us that the hardest part about shopping is waiting for their item to arrive.  So, we take great care to ensure that the items selected are carefully packaged and shipped to arrive exactly as you anticipate.
The following information provides additional guidelines on shipping jewelry or gift shipping.  Bagley’s utilizes UPS and the US Postal service as its primary carriers.  If an item is not currently in stock, we will provide you with the forecasted delivery date.

Shipping Jewelry
Complimentary shipping is available on orders over $2,000.

All jewelry purchases less than $2,000 in total value are sent Registered Mail at a standard charge of $25.  All jewelry packages require an adult signature upon receipt.

For all other items, we apply charges based on the total value of your order.
These charges are listed on the table below.

Under $2000 $2000 – $9999 Over $10,000
Registered Mail (Recommended) $25 Free Free
2nd Day  Express Mail $30 Free N/A
(2nd Day ONLY available M-W)

Signature Required for Delivery
An adult signature is required for delivery of jewelry items currently in stock and should arrive in 3-5 business days.  If jewelry requires shop work (i.e., ring sizing), please add two business days to the delivery time.  You will be notified if your order requires shop work at the time your order is processed.

Gift ware Shipping
Gift merchandise is shipped using UPS Ground service.
We apply charges based on the total value of your order.
These charges are listed on the table below.

Pre-Tax Total Standard Shipping (UPS Ground)
Up to $50 $10
$50.01 – $99.99 $12
$100 – $199.99 $18
$200 – $399.99 $24
$400 or more $26

Our Guarantee

At Bagley’s, our customer’s satisfaction is most important to us. Today, as when we began in 1885, Bagley’s goal has been quality, value and the very best personalized service. That goal has been foremost with each customer we serve. If you should be dissatisfied with your order for any reason, contact us and we will make your exchange or refund as easy as possible.

Returns & Exchanges

Please indicate the reason for the return, and send it to:

Bagley & Co. Jewelers
315 West Superior Street
Duluth, Minnesota 55802 (Attention: Returns)